FAQs: KingsGame STAR Rewards Program.

1. What is KingsGame STAR Rewarding Program all about?

KingsGame STAR Rewards Program is a rewarding program for KingsGame loyal users when they make each purchase within KingsGame. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected.

2. How can I collect and earn more STAR?

First of all, you will need to register as one of the KingsGame members. Once registered, you will be entitled with STAR for every 100 KingsGame credits spent on the KingsGame website.

3. If I am an existing user in KingsGame before this program started, will I be able to join this STAR Program?

Yes.

4. As an existing member of KingsGame, how could I get involved in this STAR Rewards Program?

No worries! All existing KingsGame member's accounts will automatically opt-in to this STAR Rewards Program.

5. Will my membership level in the KingsGame STAR Rewards Program expires?

Membership in KingsGame was lifetime but the member level in a STAR Rewards Program lasts for only one year if the user is unable to meet the level-up requirement.

6. How can I increase my KingsGame membership level?

To level up your membership levels, you will need to spend the minimum amount set for each level within one year to level up or remain at your current member level.

7. Will my membership be downgraded?

Yes, membership levels are reset once a year.

8. Can I transfer my membership level or KingsGame amount to another KingsGame account?

No, the KingsGame membership level and STAR are not transferable.

9. How can I earn a STAR from this program?

It is simple and easy! You can now start to earn a STAR with every 100 credits spent in KingsGame.

10. Once I had earned a certain amount of STAR in KingsGame, how can I redeem it?

You can redeem the coupons with your STARs at the KingsGame Reward page. Once redeemed, you will receive the discount coupon in your My Coupon section in the user panel and start to redeem it on the next purchase.

11. Will my STARs expire after a period of time?

No, your STARs will not expire.

12. How can I check my STARs history?

You may check your STARs history from your KingsGame account user profile.

13. If I do not want to continue the membership in KingsGame, do I have to opt-out or cancel it?

No, you do not need to opt-out or cancel your membership.

14. Can I combine the STARs collected from 2 or more accounts in KingsGame?

No, you cannot combine STARs collected from multiple accounts.

15. Can I exchange the collected STARs for cash form?

No, STAR is not exchangeable for cash.

16. How can I see the total of STARs that I've collected?

You can refer to the total STARs in your KingsGame account user profile.

17. What happened to the STARs when my order was refunded?

The given STARs will be revoked from your account if the order was refunded.

Thank you.

Visit the KingsGame Support site for quick answers and guides.